Exchange Policy
Mattress Now Exchange Policy for the Best Online Mattresses
Come into one of our stores or call us, and we will accommodate an exchange of your mattress, according to the exchange portion of the manufacturer's satisfaction policy. We realize that, whether you buy online or in our store, it can take time to experience the incredible benefits of the best online mattresses. After 30 days from the date of delivery, you have the option to exchange your mattress once within the manufacturer's allotted timeframe (excluding fees for White Glove Service). We do not offer refunds.Your mattress must be free of stains and in sanitary condition. Please note that adjustable bases and other accessories (sheets, pillows, and mattress protectors) are not eligible for exchange.
If you need further assistance or clarification, feel free to ask! Call us at any of our three locations: Raleigh mattress store (919) 294-6513, Garner mattress store (919) 322-2007 or Wake Forest mattress store (919) 263-9193, and we'll process your exchange. Our exchange policy is active as of April 2024.
Read about specific mattress brand policies for each manufacturer below:
2025 Avocado Mattress Return Policy
Avocado Mattress Return Policy
2025 Bear Mattress Return Policy
2025 Brooklyn Bedding Mattress Return Policy
Brooklyn Bedding Mattress Return Policy
2025 DreamCloud Mattress Return Policy
DreamCloud Mattress Return Policy
2025 GhostBed Mattress Return Policy
GhostBed Mattress Return Policy
2025 Helix Mattress Return Policy
2025 Leesa Mattress Return Policy
2025 Nectar Mattress Return Policy
2025 Posh+Lavish Mattress Return Policy
Posh+Lavish Mattress Return Policy