Refund Policy

Mattress Now Return Policy for the Best Online Mattresses

Come into one of our stores or call us, and we will accommodate an exchange of your mattress, according to the manufacturer's return policy. We realize that, whether you buy online or in our store, it can take time to experience the incredible benefits of the best online mattresses. After 30 days from the date of delivery, you have the option to exchange your mattress once within the manufactures allotted timeframe (excluding fees for White Glove Service). Your mattress must be free of stains and in sanitary condition. Please note that adjustable bases and other accessories (sheets, pillows, and mattress protectors) are not eligible for exchange. 

If you need further assistance or clarification, feel free to ask! Call us at any of our three locations: Raleigh mattress store (919) 294-6513Garner mattress store (919) 322-2007 or Wake Forest mattress store (919) 263-9193, and we'll process your exchange. 

Read about specific mattress return policies for each manufacturer below:

2024 Puffy Mattress Return Policy

Puffy Mattress Return Policy


2024 Helix Mattress Return Policy

Helix Mattress Return Policy


2024 Nectar Mattress Return Policy

Nectar Mattress Return Policy


2024 Bear Mattress Return Policy

Bear Mattress Return Policy


2024 DreamCloud Mattress Return Policy

DreamCloud Mattress Return Policy


2024 GhostBed Mattress Return Policy

GhostBed Mattress Return Policy


2024 Brooklyn Bedding Mattress Return Policy

Brooklyn Bedding Mattress Return Policy


2024 Leesa Mattress Return Policy

Leesa Mattress Return Policy


2024 Posh+Lavish Mattress Return Policy

Posh+Lavish Mattress Return Policy 

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